Shipping policy

Policy as of 13/6/23

All orders are process and shipped within 1-2 business days.

However, if we are experiencing a high volume of orders, shipments may be delayed slightly. Please allow a few additional days in transit for delivery.  

Orders are not shipped on weekends or public holidays due to the nature of post offices and couriers operating hours.

Standard Delivery Domestic: 

Postage Partners: Australia Post & Couriers Please

Delivery Timeframe: 2-9 Business Days (please note: delays may occur during peak seasons) 

Cost: $9.95

 

Express Delivery Domestic:

Postage Partners: Australia Post

Delivery Timeframe: 1-3 Business Days

Cost: Calculated at checkout based on weight & distance, fully tracked

Shipping Delays

Occasionally due to circumstances outside Sideline Hobbies control, delivery delays may occur. 

If you believe there has been an issue with your delivery, please contact Customer Care via email or our socials within 14 days of receiving your Shipping Confirmation email, so we can launch an investigation with our couriers on your behalf. Please note, if your delivery includes any pre-order items, your order will be subject to the terms and conditions of our Pre-Order Policy. To avoid any preventable delays, please ensure you double-check your order details, including your full delivery address, prior to placing your order at checkout.